SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SkyingGlitty.Com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://skyingglitty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (14) |
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perfect fit! I love nice-forever
The dress ver nice. The color like the description. Vsry good quality.
The dress is excellent, at 46-48
Shipping is fast and the product as described
I waited a long time, but got it. Very beautiful, high quality. The size corresponds to the one in the table. I recommend
The dress is excellent. On the Russian 46-48 the size of the village is good, a little loose. On height 166 slightly below the knee.
Very nice, and alot better quality than i was expecting. Looks really nice on my spouse
The dress is very liked, bright colors and the fabric is dense, does not shine. The size corresponds to the size in the table.
Very happy with the dress! Super bright color. In size fit well for teenager 12 years, size 42
In general, it sits well, synthetic fabric.
Cool, as in the photo and in Russian 50-52 village clearly. Very satisfied with the product
Amei !!!
Ordered his wife adjusting to the size of what she bought before, and hardly got with this gift in the SIP, since for the winter she gained weight (a little, AGH))). An No, the fitting went on "excellent", and after a little excess weight will be reset, everything will be just "super". At the speed of sending questions no-the store almost immediately sent the goods by mail. The parcel (package) went 25 days, tracking all the way. The dress is qualitatively stitched and stitched, the threads are not stuck anywhere, and as I already said, got on the wife, which from him is not something crazy, but very happy. Dress your money, clearly, it's worth it. With the seller did not communicate, since there was no need and trablov with the product. A little later I will add the review, and meanwhile, the seller-five stars, thank you very much, and good luck in business!!!
Excellent quality. To recommend