SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SkyingGlitty.Com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://skyingglitty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (8) |
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4 Star (2) |
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3 Star (0) |
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1 Star (0) |
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great leggins.. love them
Лениным пришли достаточно быстро, около 10 дней. Полностью соответствуют описанию, на рост 165 сели идеально. На параметры 62-88 брала S. Ещё раз повторюсь, сели идеально, высокая посадка, очень приятные к телу, синтетика (более качественная по сравнению с теми что я брала на али). Всем советую!
Wow this has to be the fastest shipping Ive seen on this site. I will order more because of the fast shipping.
The size is small in length, while the elastic waist does not hold at all. Total: they climbed, and the length is not critical, but little elastic, so with crawling down. Also, the elastic does not hold almost. If you sit down, it pulls down. The waist is high enough, so at least the priest does not fall down, but it's not comfortable to do at all. I do not even know, maybe I'll run in them, because it's not convenient to do exercises. Well, the quality is lower than the average matter itself. Not at all like leggings sports. Take's gone. More leggings on Ali will not buy.
40 days
Product identical to the site
Excellent product and fast delivery! Thank you!
Leggings are super! Very fast delivery. Tracked. Recommend it.
very nice leggings XL works great for a tall gurl like me!
Shipped from U.S. warehouse. Cheaper than Fabletics brand.